UCD Telephone Services note reports of increased levels of unsolicited calls which pose a potential security risk through the attempted phishing of sensitive information and propagation of malware.
Staff are advised to never provide sensitive information to unknown callers and never to access external website addresses suggested by such callers. Just hang up.
Staff should be aware that callers may masquerade as a trustworthy entity in order to gain trust and are designed to install malicious software on your computer, steal your personal information, or both. Just hang up.
Instances of unsolicited calls should be reported to by contacting us. Where the time of the call and the dialling party’s number is known this should be provided.
Area / Buildings:
Belfield and Blackrock Telephone Extensions
Wednesday, September 07 @13:00:
Reports of unsolicited calls that use the Symantec name fraudulently have been reported.
Users are advised to assume that such calls are malicious in nature and should be avoided. We remind users that Symantec does not make unsolicited phone calls to help you fix your computer.