Voice Services

Our Customer Charter provides an overview of our core services, service support levels, contact mechanisms, and complaints procedures.

Updates on faults or maintenance works affecting fixed and mobile services are detailed below.

The following documents set out the acceptable usage policy terms and conditions under which fixed voice and mobile voice and data services are provided.

This document is intended to assist users to correctly report and tackle instances of malicious or nuisance calls and SMS/MMS messages.

If you require enhanced outbound dialling access levels on your extension (e.g. to make national or international calls) or require that an extension is restricted please complete and return this form.

Use this form to set-up a mobile contract under the UCD Corporate Account or procure a mobile phone or phone upgrade.