Date:from 15 September 2015
UCD Telephone Services note reports of increased levels of unsolicited calls which pose a potential security risk through the attempted phishing of sensitive information and propagation of malware.
Staff are advised to never provide sensitive information to unknown callers and never to access external website addresses suggested by such callers. Just hang up.
Staff should be aware that callers may masquerade as a trustworthy entity in order to gain trust and are designed to install malicious software on your computer, steal your personal information, or both. Just hang up.
Instances of unsolicited calls should be reported to by contacting us. Where the time of the call and the dialling party’s number is known this should be provided.
Area / Buildings:
Belfield and Blackrock Telephone Extensions
Tuesday, September 15 @13:00:
Report of spam call hat use the Microsoft name fraudulently have been reported. These calls are relatively common and include the following types:
- Someone from “Microsoft Tech Support” calls to fix your computer
- “You have won the Microsoft Lottery”
- Microsoft “requires credit card information to validate your copy of Windows”
- “Microsoft” sends unsolicited email messages with attached security updates
Users are advised to assume that such calls are malicious in nature and should be avoided. We remind users that Microsoft does not make unsolicited phone calls to help you fix your computer. Microsoft provides a page with a summary description about these scams and how to deal with them.
Please report instances of such calls noting the time of the call and the caller number (if known).