Service Level Overview

Please use the drop down bars below to view the different area types. There is further detail available by clicking the 'view breakdown' button in each category. If you require further assistance please contact us at estates@ucd.ie.

 Priority Level – “First Impression”
DescriptionCustomer visibility, high traffic, Strong satisfaction, Clean as a priority
Cleaning FrequencyDaily Clean + Janitorial cleaner presence/checks
Rubbish removal frequencyDaily + cleaner checks/removal
Space Categories & Link to Expected Input/OutputEntrance Areas: Internal & External
Lecture Theatres  / Classrooms
Washroom Facilities
Open Access Computer Rooms
High Traffic Public / Common Areas
Main Stairways
Elevators
Escalators
Public access Offices. E.g. Programme Offices

View Breakdown

 High level
DescriptionHigh visibility, regular transient traffic, Clean working space
Cleaning FrequencyDaily Clean + Janitorial cleaner response to requests
Rubbish removal frequencyDaily + cleaner response
Space Categories & Link to Expected Input/OutputLaboratories
School Seminar Rooms / Classrooms (low usage)
Medium Traffic Public/Common Areas
General  Stairways
Recreation/ Break out Areas
Kitchen / Tea Stations

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 Medium level
DescriptionLimited visibility ,Local traffic, comfortable environment
Cleaning FrequencyFortnightly + Janitorial response to emergency requests
Rubbish removal frequencyBi-weekly
Space Categories & Link to Expected Input/Output Offices
General  internal  Stairwells
Office support rooms
Copy rooms
Stationery rooms

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 Low level
DescriptionLow visibility, little or no traffic, Service environment with tidy outlook
Cleaning FrequencyMonthly/As requested
Rubbish removal frequencyAs requested
Space Categories & Link to Expected Input/OutputBuilding Core -
Service Closets
Storage
Emergency Stairwells
Receiving Dock Areas
General  Storage  areas (low usage)
Store and service  areas

View Breakdown